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Veronica W.

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1 Review by Veronica

Groupon

  • Groupon

“Horrible!”
11/10/14

Horrible! Not only it takes them 1 month to ship anything! Their shoes came with no box, NO BOX for $100+ shoes, and their accessories came in a paper bag, all the clothing color is off, you can spend the same amount of money to get nicely packaged and fast ship items from Myhabit, Hautelook or Rue la la, will never buy again!

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DeeDee L. – Groupon Rep

Hi Veronica,

Thanks for contacting us here on SiteJabber. I'm sorry to hear about how your shoes were shipped. All shoes should come in the manufacturer's packaging (typically a shoe box), and I would like to look into this further, both to ensure you are refunded in full for the items you received, and to investigate this situation with our warehouse, so I can determine how this occurred.

Please provide me with your order information, so I can assist you further with this issue.

Best,
Jason Faria
Director, Ideel Customer Service

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