I couldn't pay my payment this month so my phone was shut off for non payment for 7 days. I got into a bind I just couldn't afford to pay this month. Then I receive a message from metro pcs saying" we got your back this month and made your $50 payment for you, just a reminder on how much we appreciate you as a customer". I was totally floored by this message. I literally bursted into tears. I've been having some really bad money issues and nothing was going right for me. Metro pcs obviously is very compassionate and understanding. I've only been with them 1 year n switched from cricket and never has any phone company, did such a kind jesture. Thank you metro pcs and I promise to stay a loyal customer to you.