True story: placed an order. Beyond Menu called restaurant and cancelled the order for no reason. Called customer support, very incompetent employee answers phone and says no reason you have to call the restaurant. We call the restaurant and she explains someone from beyond menu called her to cancel our order but no reason. We say yes we still want our food. Get food, awesome, even though we had to pick it up. Beyond Menu calls and screams at the women that they cancelled and if she wants to get paid to call us, uh duh we want to pay for the food. We paid now twice once through Beyond Menu and once to the resturant. Beyond Menu will hear from me personally in 48 hours if I do not see a refund from them. STAY AWAY! Go with GrubHub established and customer service cares! Eww worst new try I have picked in a while and kicking myself for it.
Hi Veronica P.,
We're sorry about the negative experience you encountered with us. May we ask for more details like the order number and the restaurant's phone number as well? You may also contact BeyondMenu.com Customer service at (630)776-3590 for further assistance.
Regards,
Beyond Menu Customer Service