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I purchase 2 items on Sept 8,2020 and received 1 within a few days. The Emmitt Smith T-Shirt was a special order that would ship on October 17,2020. Today is 12-3-2020 and the order shipping date has been changed 3 times. This is absolutely Unacceptable especially since they are located in Jacksonville Florida and the SEPTEMBER BIRTHDAY PRESENT was shipping to Tennessee. I spoke to several incompetent and untruthful advocates who read the teleprompter in front of them and it was all misleading. I'm not sure if the NFL Shop has turned their heads and rolled over concerning Fanatics deceptive Ordering and Shipping practices, but, today they are put on notice again. I've ordered many items over the years and I'm appalled at the lackadaisical attitude I've encountered on my LAST and FINAL order with this company. I'm so glad that I decided against purchasing 3 of the T-shirts because I would have been thoroughly upset if my 11-30 birthday would have come and gone and NO present. I don't want a refund, I want the birthday gift for someone who is has been extremely ill shipped before SEPTEMBER 2021, please! Be careful and think before you place an order with Fanatics because they ordering and shipping practices are no longer reputable and very deceptive.
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Hello Veronica, thank you for your feedback! I am very sorry about the delay of your order. Our number one concern is customer satisfaction. The item was supposed to have shipped on 10/15/2020. Unfortunately, the vendor was unable to fulfill our orders. Attempted again once the deadline had been met, which our warehouse had been provided another revised ship date. However, our warehouse are starting to receive items in now. Not all sizes have been delivered yet. But once they receive these sizes, you will get a shipping confirmation email. Sincere, Julian