Veronica E.

I have rented from Avis for two decades, have an Avis Wizard number and am an Avis First customer I recently received a bogus damage claim from Avis Viking billing for $1600 worth of damage on a vehicle that was returned with not so much as a door ding. I have received multiple phone calls as well as this letter. I called Avis after the first call from Viking and was informed that there was nothing outstanding regarding my rental. In fact, when I returned the car, I was given a $20 rebate as the radio/ audio did not work during the rental even after calling Avis for assistance. It's unfortunate but after many years of renting with Avis they have decided to pursue a fraudulent claim. They picked the wrong person to screw with.