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I ordered some items and the company I ordered used 17trackingnet. For 2 1/2 months it has said the same same thing! It says in transit from China! WAIT IT GETS BETTER same tracking number and it says picked up by private carrier! Why don't they tell you which carrier?! But this happened the same time the package was suppose to be in China! Yes, we got scammed! SMDH! What a rip off! Just look at the dates from tracking
Tip for consumers:
Don't buy from them. There is no way of contacting them only through email and it takes them nearly a week to reply. No phone number no address. BUYERS PLEASE BEWARE!
Products used:
I ordered blankets from ale-gift.com I never received my package. I didn't order from any one else .
Vee M.'s review of 17TRACK earned 19 Very Helpful votes
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Dear Vee,
First of all, please accept my sincere apologies. We have just opened our European headquarters in London, UK and very busy. Please forgive me for not replying to your message in time.
I checked your message; I don't know whether your package has been received at last. But I think there is some misunderstanding between us. Please give me a minute.
17TRACK is not a manufacturer, logistics provider or seller. We only focus on online tracking and inquiry of parcels. We are simply using our expertise to assist customers with problems tracking their packages. But we're not responsible for manufacturing, selling or shipping. Therefore, please contact the seller or the shipping company corresponding to the logistic number if the parcel is overdue.
However, I would like to remind you that please do not copy and paste the website you receive from social media platforms, SMS, email, or other places when shopping online. Instead, search for the website in Google or another formal browser and browse to purchase.
I hope my explanation will clear up your misunderstanding about us. Please feel free to contact me at walterwang@17track.net if you have any further questions about the package enquiry. I'll face it with you and figure it out because we will never be enemies but friends.
I wish you all the best!
Walter