V D.

If you go to Lorex website they are controlling the reviews. I wrote an honest review but they did not post it. Their service is very bad and I think this is the culture of this company. My experience is real and I know that 99.99% of the people who are complaining about bad service are real. And it can happen to you too.

I sent an email to their customer support and sales department but did not receive any reply. After a week I did a follow and still no reply. I have the correct email address because I got it from their website. I wrote an honest review in Lorex website and they did not post it because it is real. They are guilty about it.

I do not recommend Lorex because of customer / sales service. If you want to purchase then it is up to you if you want to experience what most of us experience... bad customer service!