They take NO RESPONSIBILITY whatsoever for THEIR MISTAKES in delivering.
They simply always leave my packages near the garage door facing the street et put them right under a sign stating in both French and English that it is a NO SAFE DROP ZONE and to deliver to the MAIN FRONT DOOR. This is now even indicated in my permanent civic adress. We insist on this because of several thefts that occurred in my neighborhood. Still, when I contacted Purolator with explanations and pictures, they are NOT RESPONSIBLE and wrote me to SOLVE THE ISSUE with the SELLER
Government employees, it says it all as far as I'm concerned. Incompetent, unreliable and treat a customers like an idiots!