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V C.

  • 2 Reviews
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since February 2012

  • Reviews

    2

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    183

Review Distribution

2 Reviews by V

12/27/19
Verified purchase
6/27/13
I ordered an item 2 days prior to their Chinese New Year. Figured it was okay to place the order since they accepted the payment right away. Well, I discovered that items would not be sent out until AFTER their holiday (1/31). No problem. Once that date had passed and I called to follow up on the status of the order, I got no reply for 2 days. Then someone said the item I ordered was out of stock, but would I take a different color. No problem. Asked if they could ship is expedited, and they said it would cost too much. Waited another 2 days to check the status... nothing. Fortunately, I ordered through Paypal. I emailed the company to cancel the order and got a prompt reply. It was a month trying to resolve this issue. Very poor customer service. If you risk it, order through Paypal so you at least have a leg to stand on when trying to get a refund. They are AWFUL!

V Has Earned 2 Votes

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