Vayia L.

Bol is a seller you can trust. I made my shopping here several times. They always deliver on time and the products are exactly as described. Once I had a missing item in my delivery and they fixed the problem 5 minutes after I contacted them.

I made an order more than one month ago. The delivery date was 2-5 working days. Days keep passing and I didn't get anything. All this period, I am the one contacted the company. Nobody bothered to call to inform me what was going on. I had a contact 4 times and every time they were apologizing, they told me that there was a delay from the provider and they assured me that I will get my product within the week. 4 times the same lies!
After 1,5 month I said that I want my money back, I cannot wait anymore. I had to call 2 times to get the refund after 15 days. Go shop somewhere else. This shop is not serious at all!

I have made a lot of surveys and the truth is that I was very surprised because other sites don't have so many. I reach an amount of points with which I could claim 15 euros in my paypal account. I've been trying for two months now to take my money and I don; t think I will ever get it. I followed the procedure to claim it, I wrote a letter to the contact form, I also contacted them through their page on facebook. They simply blocked me! Do not waste your time!