I had a very bad experience with AO Tax this year, I am filing with them last 7 years but I never had such an experience. The dedicated account manager does not know the basic tax rules, they are not responding for days to my queries. My 5th-grade kid is better than so Called CROs (client Relationship officers), they don't know the basics, Looks like they are data entry operators. If you ask any question, immediately you will get a response "system is showing that value". It's time to get out of AOTAX.