Customer service is wonderful and respond back fast. I enjoy talking with these guys. If you live in the USA. I live in Georgia. Its currently 10:00pm, its 10:00am over i china, well that's what the CSR told me. I believe you have to get on at the right time to receive the full benefit of CS. Mrs. Lena is a great CSR and i reeallllly appreciate it. Now im waiting on my shipment which is expected to be here next week. I will stay up-to-date to keep you guys posted.