v-a-n-e-s-s-a m.

They have significantly low prices for gadgets which will get you hooked - you order it, pay for it (even choose express shipping) then you wait. You will wait for days, then weeks, then you contact them. Their hotline is not working. You go for live chat. You wait for 3 hours just to speak to a representative and if you request to escalate the situation, they'd say the manager will only telly you the same thing.
They can't dispatch the item because they're waiting for a response from their "PURCHASE TEAM".

To cut it short, they're selling something that they don't have yet. It's gonna be a loooong drag, not worth it.

I've ordered Samsung Galaxy Tab S2 for my son's birthday and it took a month before they finally told me that the "Purchase Team" doesn't have the item yet and to wait another 1-2 weeks for dispatch confirmation.

Don't even think about express delivery. Not gonna happen.

Stay away from these people.

Yeah I so totally agree with revewer celso. I've purchased promotional huggies but order didn't arrive for two weeks despite the tons of email I've sent them. I ordered two samsung 16gb class 10 a week after i placed my order on huggies diapers. And boom. It arrived the next day! But still no update on the huggies I've ordered. Well it said on 2 go website it was returned to the seller.

Last jan 3 and 4 there was a 10% off on all products promo hence ive ordered huggies dry pants for my son. And it still hasnt replied. It just said it was shipped but tull now i still dont have it.
Poor poor customer service. Bad business. Liars. I hope something big will be in the competition and crush lazada soon. Bad bad bad business. Very disappointing. Waste of time.