They sell cheap fake they claim to be reaDear customer,
We are very sorry.As mentioned before, It will take almost 20 days for the bag to reach us if you send it back. On its way back, our Customs House may and can detain it, then, it is really likely that we won't get it back. So, if that happens, it will be a great lose and bad thing for both of us. We just can refund your money when we receive the returned bag.
So we think we can refund $12 if you are not satisfied with the bag. Thank you for your cooperation.
Customer service, l and they are not. I thought I was really choping at a coach web site and it took me for my money.
This is one of thier letter to me.