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I paid for two years and a domain name. Neither have appeared when I log into my account. WIX says I have no paid account but that is not true. I want the money returned to me that they took under the belief that services would be supplied. I have no access to my website and WIX has no customer support. I can't even ask for a refund.
The customer service does not exist. You cannot get anyone on the phone, only leave a message. Direct debit from my bank means I was robbed.
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Hi Vana,
Thank you for your valuable feedback.
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will solve it for you. Can you please tell us your order number?
We have always sent out the order as we promised, but we may not respond in 1 working day.