val m.

I've placed quite a few orders with Yoins. I am always pleased with their products, but the last four orders I've made has problems on Yoins' side. They do not contact me when the problem arises and I have had to contact them all four times to inquire why my order hasn't even shipped yet. Products show on their site as being available and then I find out the some products are out of stock. I've asked to speak to management, they tell me to just email the same email that the regular customer service responds to. They have never offered to make my "inconvenience" right by at least offering a discount code or something for the next time. Just that they are sorry that it happened. Every time. For the same reason. I don't know that the products/clothing are worth the headache of dealing with them. Looking into Shein and some other sites as this is so frustrating to deal with.