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Valerie W.

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2 Reviews by Valerie

Houzz

  • Houzz

“Ordering process is easy”
2/5/22
Verified site experience
• Updated review
Reason I chose this business:

Have made a few purchases to date so in the habit of checking their products when I need something. Furnishing a small condo.

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“Have purchased a few things from Houzz”
11/20/21
Verified site experience
• Previous review

Have purchased a few things from Houzz. So far all is good.

Reason I chose this business:

Had the chandelier that fits my need.

DSW

  • DSW

“Worst online experience ever”
10/15/17

Ordered shoes on 10-7-17. Received ship notification on 10-11-17. Tracking links in email have message that tracking info wasnt available and suggested contacting the carrier, but no tracking number or carrier was provided. Two calls to customer service - voice element didnt work. Wait time cited as 1.5 hours and then 4 hours. Attempt to chat got a busy try later message and then asked if I wanted transcriptnof chat that never occurred. Just need a delivery date so I can plan accordingly. This has been frustrating. Even my email to cancel was to no avail. Horrible customer service. Will not use their online feature again. My just get my shoes elsewher. Hope others have better experience.

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Valerie Has Earned 6 Votes

Valerie W.'s review of DSW earned 6 Very Helpful votes

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Benita B. reviewed Houzz
3/27/24

Usually -- turnaround from Houzz is WAYYYYY too long. We'll see -- this states 1 week...

Thumbnail of user frocarvel.
frocarvel .. reviewed Houzz
3/27/24

So far so good, let's hope the item ordered is good quality and undamaged in shipping.