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Thought I’d drop in not shop with you for years
* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Should have read reviews Chinese site. Bought size 3xlwhichis not my size but I thought better to be too big than small as I can getuttaken in. My daughter is a size8-10 and this garment could not fit her
* Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
When you purchase from this site and you need to return various items you have to send it back by recorded delivery that you have to pay for and items have to be send to individual stockist at different address. Returning can be costly and a night mare
Hey Valerie, I am happy to let you know we have made huge improvements to our returns process which includes free UK returns. Thanks, Tamsin@ SilkFred
I love Groupon as they have some really good discounted offers on days out meals and goods. When you purchase there's no clicking and pasting like on wowcher
What a disappointment. Ordered fout garments none of them look like items on the website. Very cheap material. Order these items for holiday So very disappointed
Dear Valerie W.,
Thanks for choosing Yoins.
We feel deeply sorry for your any inconvenience came up with the product.
If the item you received and the pictures we showed are different, would you please upload some photos of the item which can show the problem, shipping label and product packaging about the items? If we check that they are different, we can resend the item to you or arrange refund for you.
We'll confirm all the details and provide you solutions via email in 24 hours once we receive your reply.
If you have any suggestion for our website, please feel free to contact us. We will strive to improve our service and make you satisfied.
Here're all our contact methods:
Customer Email:
cservice@yoins.com We are on live 24/7
Live Chat:
We are on live 24/7
Phone:
00852-21364966 (Office time: 9:00am to 6:00pm GMT + 08:00)
Looking forward to your reply.
Best regards,
Yoins Team
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Empty.
The costume was of cheap thin material and although ordered my size was way too small.
My credit card keeps getting denied & the card that appears you want me to chsrge it to, has been...
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards