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I had to re-write my complaint I Purchased a top 11/5/18 and never received it from rotita.com. MY top has been in China since 11/5/18 with no other updates SCAM rotita.com.The company rotita.com did not waste anytime taken my money. Please people contact www.ftc.gov file a complaint so that this bogus website can be removed.
I have been trying to remove my name off their website it tells me to paste of the URL address and that would remove my name to no avail. I sent them a email to no avail they are putting my family life at risk
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Dear Valerie,
To Remove Phone/Name/Email/Username Listings:
1. Locate the listing you want removed by clicking on the exact profile based on the physical address
2. Copy the URL (please see under Troubleshooting, Incorrect URL for more on obtaining the correct URL)
3. Click on the Privacy link located in the bottom of our home page which will take you here: http://www.spokeo.com/privacy
4. Paste the URL
5. Provide your email address (this acts as a verification process for the confirmation to be sent to your Inbox)
6. Type in the Captcha Code (type the code exactly as you see it)
7. Check your Inbox for the confirmation email, and click on the link at the bottom to complete the removal process.
If you are encountering difficulties, please ensure that you read all of the instructions. Make sure the URL, Captcha Code and email address verification are correctly entered. Please check your SPAM folder for a message titled Spokeo Directory Removal Confirmation, in case it does not appear in your inbox.
Troubleshooting:
Incorrect URL:
- The URL can be found in the address bar located at the top of your browser. For Name Listings, make sure you locate the profile by narrowing the city and state and clicking on the exact profile. The URL should look like one of these examples:
Name Listing: http://www.spokeo.com/search?q=John+Doe#California:1234567890
Phone Listing: http://www.spokeo.com/reverse-phone-lookup/search?p=2345678901
Email Listing: http://www.spokeo.com/email-search/search?e=johndoe@email.com
Username Listing: http://www.spokeo.com/username-search/search?u=johndoe
Incorrect Captcha Code:
- Type in the text provided exactly how it shows. Before you type in the text, make sure that all other fields are correct. If you typed the wrong Captcha Code the first time, it will refresh and keep generating a new code.
Removal Limit:
- Spokeo understands your privacy concerns, and as such, provides a convenient way to remove your listings from public searches. However, this feature has been abused before. In order to prevent spammers, bots and others from removing hundreds of listings at a time, all users are allowed to remove a limited number of listings each day per IP address. If you are seeing this error message at work, your limit may already be exceeded by other co-workers who are also trying to remove their listings. Our servers will read the requests as coming from the same IP address since multiple people are trying to remove listings from the same location. Please wait to remove your listing from your home computer, or try again in the following days.
No Confirmation Email:
- If you have a spam preventer or any type of email filter, this may be why you did not receive the confirmation email. Make sure to check your email settings, and to check your spam Inbox for the confirmation message if it does not go to your main Inbox. You can also request for another email confirmation to be sent to you by completing the opting-out process again, but this time providing a different email address.
For more information, please read our Privacy Policy and Frequently Asked Questions.
Sincerely,
Spokeo