Valerie R.

Update: I found an email *******@IPSY.com address and got an automatic reply that they'll get back to me in 24 hours. I hope this email address works, if it does I'll give another update. I've been a loyal Ipsy Glam Bag customer for years and have loved most of their products. However, I recently realized that I have a whole box full of Ipsy stuff I haven't used yet, so I cancelled my subscription. After a couple of months, I decided to reactivate my account and I cannot sign up for the $12 Glam Bag anymore. Their options are the new Glam Bag Plus for $25/month and another one that's even more expensive. I (stupidly) signed up for the Glam Bag Plus, which I really didn't want, thinking that would open the way for me to switch back to the Glam Bag. Nope. Didn't happen. I'm now stuck in the Glam Bag Plus membership and there is NO WAY to opt out or cancel your membership. The have FAQs and you can supposedly email Ipsy but there's no email address that's valid and the phone number I found online for them is out of service *******526). I have no possible way to cancel or even suspend my account, and there's no way to contact a customer service representative. I don't want the upcoming Glam Bag Plus but it looks like I'm not going to have a choice. At this point I don't want Ipsy at all! WTF happened to them?

As I await the return of the "fake" Tian Gucci bag I sold on Tradesy last week, I'm worried that it won't be the authentic bag I sent to the buyer. Because I purchased this bag at Neiman Marcus, I know it's authentic. The buyer sent the bag to Tradesy and they deemed it a fake. Has anyone heard of this happening, or has it occurred to anyone that a buyer could swap out a fake for the authentic bag and send the fake one back to you? What if I get my bag back and the buyer returned a fake? I sold it for over $800 which of course has now been reversed by Tradesy. The bag I sold included a detachable shoulder strap, dustbag, and beautiful Gucci Tian box. What if the buyer didn't return those items? Do I have any recourse if the buyer returned a fake?