Valerie J.

We called this company as we had a serious leak and the local Plumber was unavailable. We were charged over £400 for this service. Two filters came at first and then one disappeared for two hours to get a part. When he came back he had the wrong part. Then they both went off and eventually came back with the right part. As I was obviously getting upset at the time this was all taking, I was asked if I would settle for two hours work. I agreed as I just wanted them gone. After they left we found we still had a leak, I rang the company at 9.00 the next morning and it was over 24 hours before someone came. I will never give my debit card details again before the job is done. To add insult to injury, when the invoice came through my signature had been forged twice regarding the time they came and the time they left. I have written to the company but have had no reply. Please do not use this company, they are nothing but cowboys.