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Valerie H.

Contributor Level

Total Points
80

1 Review by Valerie

  • Zazzle

8/11/17

I ordered invitations etc. The belly bands never came and you simply cannot get ahold of anyone. No one answers the email inquiries and if you try to call the "hold" time is > 20 minutes. Ridiculous. I wouldn't both with them. There are too many other places that have much better service to help you if something goes amiss.

Now I have to stay on hold for 20+ minutes to try to get a refund for something I never got. Horrible

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Zazzle S. – Zazzle Rep

Hello Valerie,

I am so sorry to hear the disappointment and considerable delays you experienced regarding your recent Zazzle order. This is definitely not the type of service we want to be known for, and I truly apologize. I see that you have been in contact with our Customer Support team regarding this request, but I will also be reaching out to you directly via email to further assist you.

Thank you,
Tram

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