Finally got half of my order today Nov. 20 2017 after waiting a month for it. The package was in terrible condition and does not work. I was supposed to get a USB converter with my projection lamp but the box was so bad that I assumed it fell out or was not even in the box. The lamp has a crack in it and is not useable. I will never order from this company and will tell everyone I know not to order from this company. I have ordered from other companies in China and I have had no problems.
Dear Valerie,
Thank you for notifying us of your complaint.
Sometimes, due to the stock issue, we will send the order into different packages.
We sincerely appreciate your understanding.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please offer us your order number or please contact us at: https://support.twinkledeals.com/ticket/ticket/index with the subject "complain from sitejabber".
Thank you very much for your collaboration.
Thank you for your support.
Twinkledeals Team