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Ordered beginning of July and now its September. Still no resolution. I'm ticked. Can't seem to get clothes or a refund. Order for $188.00. Cute clothes but will never order from newchic again!
Valerie D.'s review of NewChic earned 2 Very Helpful votes
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Empty.
Dear Valerie D.,
Thanks for your order and we are sorry for the insufficient stock.
Some products in our store are in great demand and before your ordering, for the out-of-stock items, we have marked the words like " Expected dispatched in xxx business days" on the product page. You can find it after you choose the size and color. And between placing your order and packaging it, the stock may have run out. But we have pushed to get them back in stock. As soon as the products are in stock, the parcel can be dispatched at first. Hope for your kindly understanding.
Once we get the update about the restocking from the warehouse, you will be informed in details via your registered email address. Please check your spam folder as the email may be there.
Also, you can log in Newchic account and check order status: My Account -- View Orders--My Orders(--Order Details/Order Tracking).
https://www.newchic.com/account/orderlist.html
For further assistance, we suggest you contact us and give us your order number so that we can check it for you.
If access via the computer:
https://www.newchic.com/Contact-Us-hc10.html
If access via phone/mobile:
https://pwa.newchic.com/customer-service We will try our best to offer you a best solution. Thank you.
Best regards,
Newchic team