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Valerie C.

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1 Review by Valerie

healthcare.gov

  • healthcare.gov

“60 minutes on hold... seriously?”
11/22/19

Perhaps training personnel or actually having a website that is not broken 90% of the time? Trying to make a simple application change so that we can pay the premium, but the site doesn't work, directs us to call... 60 minutes later, we are STILL trying to get this done. NO EXCUSE for this kind of systemic failure.

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