Valerie B.

I sent my mother an arrangement via Teleflora for mothers day. They arrived on Friday morning and the white roses were brown and wilted by Saturday. First thing Monday morning, my mother reached out to the local florist who Teleflora used. "Creative Designs by Jim" in Wilmington, NC Jim refused to replaced the flowers and told her to call Telefora to get a refund. It was not a refund we wanted, it was the beautiful arrangement I paid over $80 for. After hearing all of this from my mom, I called teleflora and was told the flowers would be replaced. They then put me on hold and came back on the line stating they only replace flowers within two days. So because we did not call on Mother's day to complain, there nothing they could do. So obviously, they only guarantee their flowers fro two days. $80 for a two day arrangement, plus shipping and handling. Stay far away, just goggle a local florist to send flowers to someone out of state. That's what I had to do to replace them for her.