Valerie B.

I WILL never use this company again. Reviews are 100% correct. SNAPFISH customer service is the worst. I order photo products in large numbers 3 to 4 times a year and know what to expect. This company will not do right by the customer. They use unrelieable delivery services and skimp costs at every corner, they will not track packages if you use free shipping. The tracking number is a hoax. Do not believe you will be able to track your package and do not believe you will see your order in less than a month. If it's lost you basically have to start over. They do not care that you wasted weeks on waiting for the order. DO NOT SHOP AT SNAPFISH! They used to be a much better company with decent customer service. But after 1 hour on the phone with 3 different customer service representatives it is clear Customer Service is not longer going to be reasonable and accountable. There are too many good competitors in this market, I urge you do NOT waste your time on this website, which is pathetic as well, or on this company, You will loose $$$ in many ways and your time will be wasted.