Valene G.’s Reviews of TwinkleDeals & more

Valene's Profile

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TwinkleDeals

Fashion Jewelry

“No returns”

5/2/17

The clothes purchased did not fit. The website for returns is not user friendly nor do they respond to your request. Obviously they do not want you to return an item. I'm stuck with multiple dresses that don't fit. They say they have a seven day return policy. The dresses were sent in multiple packages. The packing slips did not reflect the name of the item and it was difficult to match the invoice with the packing slips. When I requested a return, they wanted pictures of the problem and then that notification disappeared and they have not responded to my further inquiry. There isn't any information on how or where to return an item.
The sizes are inconsistent. The products reflect the price, inexpensively made.
I don't recommend this site unless you're prepared to keep everything and realize it is lower quality.

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Helpful (3)

Thank you

Sandy Z. – TwinkleDeals Rep Over a year old

Dear Valene,

We regret that you are having issues with the size of our items.

Before purchasing our products we ask that all customers refer to our sizing charts located underneath the product description on every item page. We encourage customers to choose the correct size using this chart along with their exact measurements.

We have sent you a ticket regarding your issue via our Support Center. Please login and kindly reply to us there.

We look forward to hearing from you,

Twinkledeals Team