I've waited 18 business days (or basically about 3 whole weeks) and still the product I purchased hasn't arrived? I emailed them after about 15 days (which they say should be the maximum number of days before it arrives) and they said to contact them again if it still hasn't arrived. I did so and 24 hours later still haven't heard back from them, nada, zip, zilch. WARINING: Do not deal with these guys unless you want to get ripped off!