Valdas M.

I recently had a deeply disappointing experience with Last Minute travel agency. I booked a travel package with them and, unfortunately, forgot to use my discount voucher during the initial payment. When I reached out to their customer service for assistance, I was initially assured that they could extend the voucher as it hadn't yet expired.

However, my hopes were dashed when I contacted them again closer to the expiration date, only to be told that the voucher was not extendable, and the previous advisor had made a mistake. This inconsistency in information and their failure to honor their commitment left me frustrated and disheartened.

It's disheartening to see a company that I initially thought was reputable resort to false promises and excuses just to retain my money. This experience has shattered my trust in Last Minute completely, and I urge others to exercise caution when considering their services.

In the world of travel, reliability and honesty are paramount. Unfortunately, Last Minute travel agency fell short on both fronts in my case.

Stay away! They are fraudsters. When I opened case with PayPal they sent an email telling that money is refunded today 22nd November. Case with PayPal closed. Today is 8th December. Money hasn't reached my Pay Pal account yet. Vente- Privee ignoring my emails. No response whatsoever.