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I have ordered a dress order no. ******* on 8th of September 2016 and explicitly mentioned that it is urgent and I need it before 30th of Sept.
"Greetings from Indianroots!
We would like to share that, we have already highlighted the urgency of dress with our concerned team, please be assured we will try our best to get the outfit delivered before 27th Sept'16.
Also, kindly allow us 2 business days to share the exact shipping date of your order."
RETURN MY MONEY BACK
No more emails conversations with you cheats. I am raising this in a consumer forum now.
Being a NDTV venture, I assumed you have at least have the audacity to tell me if you are unable to fulfill my order. You promised me a delivery on or before September 27th. Now you do not acknowledge or respond to my emails. It is already so ridiculous that you do not have any phone support in this century. On top of that, your email support is even more off-putting.
Vaishali G.'s review of IndianRoots earned 2 Very Helpful votes
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Namaskar Vaishali,
Greetings from Indianroots!
We sincerely regret for the inconvenience caused to you.
As per your request via email, we have cancelled your order and initiated the refund into your card account. It may take 7 business days to process the refund. Once the refund is being done, you will be notified by your corresponding bank.
Your patience is understanding.
Regards,
Team Indianroots