Used to be very convenient. Recently needed to do a transfer. After spending time on verifying "new login", I enter the details... and am hit with a 3-day clearance interval because it's not a address I sent to before. Unless you verify with ID, that is - the site states. So I go to that page. Turns out that my country is not supported for ID verification. I try to message the support asking if there is any other way to verify. 3 days later I get a response that they **do not offer email support for residents of my country**. My country is not subject of sanctions by US or EU, this is their own choice. I didn't even know that you could offer paid services while outright denying support.