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Placed order for 6 parcels to be collected next day
At the end of the day I contacted them only to hear that collection cancelled. Without any explanation they just cancelled!
It was rearranged for next day. I contacted them around 5 PM and they told me no worries it will be collected till 9 PM. Contacted them around 8.30 PM and they told me that collection canceled! Again without any explanation!
And most funny thing that they not even willing accept their fault and pay difference for faster delivery
Unbelievable!
Made complaint and if there will be no compensation I'll take them to the Court
Vacationer U.'s review of Parcel2Go.com earned 3 Very Helpful votes
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I have sent my parcel by parcel2go and they handedover it to Yodel for the delivery and my parcel...
So i made a legitimate claim after the recieving company confirming that the parcel has not been...
Hi Vacationer,
Sorry to hear you’ve had a poor experience with your delivery. We do everything possible to ensure that the couriers we work with are as effective as possible, so naturally it’s disappointing to hear stories like yours.
If you could provide your parcel reference number (beginning with ‘P2G’), I’d be more than happy to contact the courier for you to find out the current status of your parcel. You can email me with your P2G number at online@parcel2go.com.
Dianne Fisher
Parcel2Go Customer Services