Sun-Tec is a very unreliable company. We purchased a system, what they installed was another, cheaper system. They are denying any responsibility and are coming up with senseless explanations and excuses! Now we have to sue this company. They are ignorant. Just hands off this company! Do not trust their sales math!
Uwe R. – Thank you for bringing this situation to our attention. First and foremost, I would like to apologize for any inconvenience we may have caused you. Our intention is to provide a great customer experience and we have expanded our Service Department to help ensure we respond to all of our customers.
Given the opportunity, I would like to learn more about your situation and do our best to make it right. Please contact me at Service@suntecsolarenergy.com or 877-834-7868 then press 2. If our service agents are busy, please leave your name and phone number, and I’ll respond back to you.
Uwe R. – Thank you for bringing this situation to our attention. First and foremost, I would like to apologize for any inconvenience we may have caused you. Our intention is to provide a great customer experience and we have expanded our Service Department to help ensure we respond to all of our customers.
Given the opportunity, I would like to learn more about your situation and do our best to make it right. Please contact me at Service@suntecsolarenergy.com or 877-834-7868 then press 2. If our service agents are busy, please leave your name and phone number, and I’ll respond back to you.
Thank you
Michael