USHA S.

I ordered 4 sarees for my 82 yr old mother in law via indian roots on May 29,2015. Three sarees got delivered in a staggered manner. The fourth one is yet to be despatched. I have since chatted with 6 customer service personnel and each of them offer apologies (!) for the inconvenience and a time line of 5-7 days for despatch. Today, I was given a time line of 2 business days for update on the despatch by their customer service associate. I suppose I need to follow up again on the coming Monday! Only thing I would want to say, is, order at your own risk and be prepared to keep following up to get ur products. I would definitely think twice before ordering through indian roots. Not worth the headache!