usha r.

They pictured a Toyata Rav4, and I ended up with a Hyundai sedan, which was least of the problems! My husband and I were traveling in Toronto. It was a 2 hour wait to pick up the car after a very arduous trip to their venue (train ride from the airport to the address outside the airport, where you had to call for the shuttle, which transported us via a complicated route to the rental place)! I had to pay additional and much higher insurance rates, because they wouldn't accept an email letter from my own insurance company, as they had stated they would prior to purchase. Had to go through the same hellish trip to and fro, and sustain another long wait when returning the car! Paid $200 more than the amount I had agreed to pay online with insurance! Plus the GPS System did not work!
Will NEVER do business with them again!