Urmilla S.

I sign up for the kickstart program online with the supervisor that reassure me of my monthly bill. She said that I was qualified for the plan. I decided since my phone bill would be what I expected to get a new flash deal phone with her too for my new line of service. Then my bill came twice as much as I expected. I have been calling chatting online and no one can help me. I felt helpless knowing I am giving my money to a company for someone to say they cannot help me. I had to
Wait for the higher up dept to call me back. I waited since October 4 to get a call today November 26. To let me I did not qualify for plan I sign up for and I have to paid the termination fee the phone I got also the phone bill I did not agree on. It was my fault supervisor sign me up for kickstart plan I was not qualified for and my fault I had the phone pass cancellation dates. While I was waiting to hear back from them. Keep your sainty and avoid sprint. Associate are all on different pages and they want to help but really don't have the power to do so. Worst customer service ever.

7 days return policy, final sale and 14. Days adjustments. Doesn't care if dress is not wore.