Unsatisfied C.

I will no longer be shopping at Costco. I purchased an LG TV from them 4 years ago and it went out (black screen) after 2 years, however we purchased the extended warranty and the company sent a comparable Vizio tv as a replacement. When my son was looking to buy a TV 9 months ago, I purchased from Costco because I had already experienced TV issues and was pleased with the warranty at Costco. His went out (lines) in NINE months. I purchased an extended warranty for his as well, but since it had been 90 days since purchase, Costco sent me to their concierge service who helped very little and just forwarded us to Vizio who basically called us liars and said there was nothing they could do because the TV was damaged. The TV was not damaged, only watched which is what I assumed was a television's purpose. So, I'm done with Costco... will be paying my bill and asking a refund for my membership as there is a sign hanging by the customer service desk guaranteeing this. We'll see.