unknown u.

In answer to all the comments below, please ring the salon directly on *******879 (only number that answers and you will get someone called Aileen) and ask to speak with Gerry McGuire. Demand a refund and advise you have spoken with citizens advice/trading standards. They are NOT allowed to keep you're money. They will tell you that royal mail have lost you're order and if you're lucky enough will tell you that they'll send it via FED EX... But if you're fed up just demand you're refund, they'll ask for you're card details (Name on card, Long number on front and Start Date) That do not need the CV2 number on the back. I hope this helps. I can safely say this worked for me, and i'll never use them again.