Unhappy U.

My BIG BIG PROBLEM is that I cannot cancel my membership to Lifestyle Lounge. I had signed up for a six month membership for $99.97 that was to be automatically renewed every six months. After five months, I tried to cancel my membership by clicking the "Click here to cancel your membership" and it takes me to a page that says "Oops! We've encountered a problem. Try again later." Then it logs me out. When I log back in, my computer drop down box notifies me that I'm logging into an unsecured server. When I try again to cancel my membership, a new page says "Please enter your full credit card number so we can retrieve your information." This is a total scam. I will not put in my full number. There is no reason that they shouldn't have this in their records. It says if you're having problems, contact the Administrators, which is just another LL page. I send them an email telling them I want to cancel, and no reply. I've sent a dozen emails or so, nothing. There is also no phone number nor email address to contact the company and cancel. I've now been charged an additional $99.97 automatically for another six months of membership that I don't want. I don't know what to do. I understand that Summit Group LLC is the company that handles their billing and I will now try to contact them.

The service that the site provides is fine on its own. I don't understand why LL has to resort to this sort of thing. It's unfortunate. I will never use their site again as a result and will discourage anyone from using it.