Unal U.

I worked over over 8 years in IT field, in the past. I used to be a windows and OEM computer user. I switched to Apple roughly 6 years ago. It took me few weeks to adopted to Mac IOS operating systems. I cannot go back. All my devices are Apple and I don't think I will change it until other brand becomes better then Apple, which I highly doubt it.

I used to have good esperince with Homedepot but looks like last couple of years they change the way they used to make business. I have used over 6-7 Homedepot stores and in 3 different cities... Lately my feelings changed towards Homedepot. I try to use Homedepot as little as possible... They have lost at least $70-80K business, from me this year alone.

I have had couple apartments to rent over wimdu (homeaway) they have several website online, though they are all same company. I received a booking and informed that the guest paid the total amount. Guest checked in on June 20th for 3 weeks and checked out on 3 weeks later. In my Dashboard, I have a message that I will be receiving my money after 5-7 business days. I wait. I wait. No money. I called them. I got a response that saying the credit card was duplicated so I will not be receiving money. I told them that I'ts not my responsibility. I have done my cutie by providing a very nice accommodation. They told me that they have sent me an email about the the issue on 2nd of July (which means the guest was already staying in my apartment over 10 nights). I looked into my emails. They sent warning email on July 2nd however they have sent to my personal email account and that email went to junk email box. I told them why I did not receive the information from my wimdu dashboard or my reservation email account, which I receive the booking requests... I have been told that booking and accountings are 2 different companies and they won't share all the information (Nonsense). I debated about at least you are responsible paying 10 nights stay, which guest was already in my apartment 10 days when I have received the "warning email"... They have done nothing. I did not pay my money. They say it is in our policy" if the credit card declined that's mean the host has to absorbed the lost". It's not fair, it is not a decent company. Stay away from them. Guest nor host are protected. Selfish, BS company. Never, ever recommend anybody... I hope they bankrupt very soon. Additionally, guest broke my headboard, stolen one of my linen set...

I have been providing rental apartments over 8 years. This summer I decided to give a try to Homeaway (also their sub network VBRO). I received one booking last summer. Homeaway sent me an email that stating the guest made the full payment to Homeaway. So I delivered the accommodation and service. I suppose to receive the payment 1-5 business days, after the check out! But I have been told that the credit card was duplicated after waiting waiting 5 days... therefore cannot send the payment to my account... and "according to the policy, in such situation they do not take responsibility! I couldn't believe it. The renter also damaged my bed and trashed the place... I took my listing down... last month, since it is winter/low season, I want to give a try one more time... I got a booking. It's booked for 1 person but they end up 3 people in the apartment, partying and smoking... I cancelled their since smoking is zero telrorated in my apartments and subject to immediate cancellation. They have stolen our Dyson, over $250 value heater&cooler. I have reported Homeaway. I still did not receive the payment, which I have been told that; since they smoke in the apartment I have right to cancel their booking and I suppose to receive the full payment and the keep the deposit, I have not even received the deepest so far... Though, it appears to me that they are so used to this type of people, yet they attract these type of people... They simply don't care if you are a real howt and real guest... Conclusion is, if you are a true, decent host or true, decent renter you simply have no value in Homeaway's eye. They just into charging people's money and won't give a damn to anyone when a problem occurs... Stay away from them period!.