2Checkout is a synonym for disappointment. World's lousiest customer service, bland replies and will make you wait for ages when answering your queries. What's even worse, they have their own opinion on what you can sell and what not. After 2 months of continuous struggle, taking each and every confidential document from me, they came back to me telling that my account has been rejected because my products do not conform to their standards. Guess what those products are? SOME BY MI! A skincare brand which is available on every frigging skincare website including iherb, Namshi, Sokoglam, 6th Street, Yesstyle, Stylekorean, Sharafdg, Walmart, Amazon and where not.
In their final email, they said they cannot support my business forgetting that I had merely applied for their service, not for their support!
Stay away from them.
Hello Umar! Thank you for your honest feedback. We apologize for any inconvenience you may have experienced.
Please know that there are many factors that are taken into consideration when an account is reviewed. In general, all restrictive actions we take are to protect the partners and the customers from any negative scenarios. The most common reasons for closing accounts are generated by fraud scenarios, elevated chargeback rates, and consequences of banking regulations, among others. More details can be found on the Terms of Service that you agreed to when you signed up, where you can find an overview of cases where closures may be enforced. For further assistance regarding your account status, you can reach out to underwriting@2checkout.com.
We can certainly understand your disappointment and we regret that we are unable to meet your business needs and wish you the best of luck in the future!