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I have been trying to submit a ticket to get an exchange but the site will not allow me to type in an order number. I don't understand why they make it so difficult.
Ulana W.'s review of ZAFUL earned a Very Helpful vote
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I made a purchase from Noracora, based on these reviews. Unfortunately, I found that the items...
Dear Ulana,
We apologize for this situation.
According to your mentioned problems, please provide us with a screenshot of this issue.
For the exchange issue, I have followed up your case and our team has solved it for your in the ticket. Can you please send us your reply?
Kindly see here for details about our warranty and returns policies: http://www.zaful.com/returns/
Once again, we apologize for any inconvenience caused.
Best Regards
ZAFUL Customer Service