Look this is the best online shopping in the UAE, i got a size lower than what i was meant to get and they picked and exchanged it the same day i made the request on their website... my cousin ordered for me for my birthday with his card on my page. They requested i send the ID card which i did, they told me it take more than 24 hours to clear which meaning i wouldnt have gotten it on my birthday which was the next day... i explained to them i needed it for my birthday and they promised they will deliver and they did right on time for my day... NAMSHI ROCKS! THEY HAVE NEVER EVER DISAPPOINTED ME. THEY ARE THE BEST