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Really bad customer service for new seller, they don't provide technical support on setting up new account. All their YouTube videos are about how good they are. If a new seller cannot even log in, how can the process get started?
Tip for consumers:
they don't provide tech support
Products used:
table
Uc C.'s review of MaxSold earned 2 Very Helpful votes
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We appreciate this customer’s feedback and are sorry they did not have a positive experience. We are continuing to make improvements in both our technology and training so that our process moves towards a ‘frictionless customer experience’. However, Rome wasn’t built in a day and so we continuously improve based on feedback.
Since this review was posted, we have:
1) Updated our mobile cataloging application (MaxSold Seller App)
2) Updated our Auction Catalog review and launch experience
3) Updated the flow of information shared with customers (so that it comes in bite sized chucks)
4) Began beta testing a new ‘Seller Portal’ which gives Sellers a quick overview of where their auction(s) is in the process and how it’s going.
For those looking to check out MaxSold (as we are improving every day), check out www.maxsold.com/sell or call us at 1 833 MAX SOLD (629 7653).
We appreciate this customer’s feedback and are sorry they did not have a positive experience. We are continuing to make improvements in both our technology and training so that our process moves towards a ‘frictionless customer experience’. However, Rome wasn’t built in a day and so we continuously improve based on feedback.
Since this review was posted, we have:
1) Updated our mobile cataloging application (MaxSold Seller App)
2) Updated our Auction Catalog review and launch experience
3) Updated the flow of information shared with customers (so that it comes in bite sized chucks)
4) Began beta testing a new ‘Seller Portal’ which gives Sellers a quick overview of where their auction(s) is in the process and how it’s going.
For those looking to check out MaxSold (as we are improving every day), check out www.maxsold.com/sell or call us at 1 833 MAX SOLD (629 7653).