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U C.

1 Level 1 Contributor
  • 2 Reviews
  • 13 Helpful Votes
  • 0 Thank Yous

Experience: Business, Computers & Technology

Member since February 2015

  • Reviews

    2

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2 Reviews by U

9/11/16
Seems like a total scam to me. Do not truck them with any of your information.
2/21/15
Well just to give you an idea with our organic product in the first 30 days, our target is actually ZERO, you get Zero. We TYPICALLY dont see any action the first 30 dayswithin the first 60 days, our target is TWO and the first 90 days our target is SIX --------

Yodle customer service manager

COST OF OBTAINING SERVICES From other Venders:

Email Marketing: Mailchimp.com FREE
Submission to 40+ online directories: Yahoo.com $30 per month
Webs: $8 per month
Website Builder & Domain Name: Godaddy: $1 per month
Webs: $20 per month including website build
Social Media Facebook Management: Facebook: FREE They let you set your own budget

Total Cost: $40 - $60 per month

After watching their demo and talking to a sales person from Yodle, an internet marketing company/SEO, etc, I decided to sign up and give them a shot...
They told me that they could increase my business quickly and start generating leads for my company immediately... I found this out to be incorrect later on.

The website and the sales rep told me that they would build me a professional website geared towards generating leads and that they would post my business on 40+ business directories online...

The website that they built was the cheapest looking website that I have ever seen in my life. The website was created from a template. After I signed up, Yodle told me that they only have about 2 or 3 templates that I could choose from. Both of them were UGLY. It seemed like Yodle was trying to give me the cheapest quality site that Yodle could get a hand so Yodle could maximize their profits. The issues with the website were:

1.) The content was completely wrong and it didn't represent my business how I wanted it represented. Yodle NEVER bothered to submit the content to me for approval before posting. Instead, Yodle published the content and let it show up across the internet. Yodle could ask customers to email them what the business owners want posted.

2.) The pictures that Yodle used on the website were extremely dated. They used pictures of products that I am pretty sure were well over 20 years old. Also the products in the pictures looked cheap. I run an alarm/ home automation company that uses the highest quality products on the market now. Yodle used generic pictures of low end products that I NEVER approved. My business would never sell the products in the pictures that Yoldle posted..

3.) Yodle only provided me with about 3 layout options for the website.
4.) Yodle presented me with a website that contained only 2 pages.
5.) Yodle picked a domain name to use for my website WITHOUT asking if I even liked the domain name. Yodle picked the domain name: securitycompanyunion.com How in the h*ll do I market that ? Why would I want my website to appear across the internet with that domain name ?

There are thousands of Free Website Templates on the internet. Yodle could get access to these templates for little to no charge. Yodle understands the issue and is fully capable in my opinion of solving the problem for little cost. However, Yodle choses to not fix the problem. I find this to be beyond offensive as a customer when a business can fix an issue for a customer but decides against it. I find this to be a big FU to the customer.

Aside from the website issues, Yodle submitted my website to 40+ online directories. Yodle never bothered asking for my opinion on the content prior to submitting. There were also inaccuracies with the content submitted.

I was billed for Yodle on 02-16 and I had a call on I think 02-18. When I saw the quality of the website that Yodle built for me. I decided that Yodle wasnt for me. I told the set up individual that the website needed to be fixed or else I dont want to move forward with Yodle. They told me that they will move the set up until Friday 02-20. Friday came and absolutely nothing was fixed with my website. Yodle did not deliver a professional quality website.
During the sales process, I was sold on the fact that Yodle would quickly start generating leads for my business. When I complained about the low quality website and inquired about the lead estimates for yodle, the manager told me that I should expect the website to generate 6 leads [NOT SALES] in the first 90 days. 6 LEADS [ NOT SALES] for about $600 [3 months]. There was no guarantee that those leads would be of any quality. I received one call from a spam telemarketer through Yodle. If Yodle told me this as an expectation, I would not have even bothered to sign up !!!
After hearing the low production expectation and seeing the low quality website template, I decided to cancel YODLE. I had two failed set up calls over the course of 4 days after being billed by Yodle. YODLE REFUSED TO REFUND MY MONEY and BILLED ME FOR THE ENTIRE MONTH !!!
Overall, I WOULD HIGHLY RECOMMEND THAT YOU STAY AWAY FROM YODLE!!

Tip for consumers: Stay away/

radleym3
Radley M. – Yodle Rep
Hi U.C.,

Thank you for your feedback. I’m sorry to hear that you weren’t satisfied with your experience as a Yodle customer. Thank you for sharing your thoughts, and I wanted to let you know that we do take all feedback into consideration and use it to improve.

Best,
Syvenna Siebert

U Has Earned 13 Votes

U C.'s review of Yodle earned 13 Very Helpful votes

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