My order was supposed to arrive on Thursday since I paid for it but it didn't. I called Fedex customer service and I spoke to a guy who told me that the package is still in Japan and since, it was international he transferred me and I then spoke to a lady who then told me that my order is still in China and not in Japan. So, now I'm thinking WTF! They don't even know where my package is. I called customer again, this time they said that it was in Japan for 4 days and they don't know why it hasn't shipped out yet. Fedex customer service is incompetent. Fedex- Since its inception in 1973, FedEx has been focused on ripping people and delivering horrible customer service, and we will continue to do so due to our lobbying and connections with politicians who we pay regularly.