Currently have had 3 days of no working email at my business. I've worked with somewhere between 4 and 10 different people now - none of them know whats going on, all have me try the same troubleshooting methods and every call leads to a "support ticket" which means nothing will get fixed and you wont hear from anyone. ON TOP OF THAT - I purchased a SSL certificate in May and over a month later they had still not installed it causing my website to go down. Their response was to tell me I never replied to an email which they later found out they never sent to me. Since they installed the SSL certificate my email has crashed and Ive spent hours emailing/chatting/calling with their tech support and still no resolution. You are better off printing your emails and attaching them to carrier pigeons then using this service.
Hi Tyson. I apologize for the trouble. I do see our technicians are going back and forth with you in your open ticket and I will make sure someone contacts you to get this resolved asap.