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Ty S.

Contributor Level

Total Points
82

1 Review by Ty

  • Fanatics

12/5/17

I bought a Juju Smith-Schuster jersey from this site on November 20th as a birthday gift for my brother. Thought I had lots of time to get the jersey and choose standard shipping as his birthday is today, 12/5. Shortly after I submitted the purchase, I was informed that my item would not be shipped until DECEMBER 14TH! How in the hell are you going to sell an item that you can't deliver until THREE WEEKS LATER?! When pressed, they said it was a "special event" (30% off, you're a business running a basic sale - GTFO with that special event crap) and that Nike was "new to making the NFL jerseys (THEY'VE BEEN MAKING THEM FOR FIVE YEARS). If I had to guess, the company didn't have the jersey in stock (it was very new) and listed it for sale anyway. I'm letting the order go because I still want the jersey, but this is asinine. IF YOU DON'T HAVE THE PRODUCT, DON'T LIST IT FOR SALE.

Service
Value
Shipping
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Nigel P. – Fanatics Rep

Hello Ty. Thank you for your feedback. I am very sorry for the delay in shipping your item. The item you purchased is currently on back-order but should be shipped pretty soon. In the meantime, I have issued a 30% refund for your order that will post back to the original form of payment within 2-7 business days. Sincerely, Karmen

Ty Has Earned 2 Votes

Ty S.'s review of Fanatics earned 2 Very Helpful votes

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