Thumbnail of user tyresew1

Tyrese W.

Contributor Level

Total Points
175

2 Reviews by Tyrese

  • Tire Rack

1/9/23
Verified site experience
• Updated review
Great so far
8/5/22
Verified site experience
• Previous review
  • Men's USA

3/2/20

I ordered a blush pink tuxedo jacket from this place 4 weeks prior to my wedding. They didn't ship my item in the 10 days that they guarantee. So when I called to see what the hold up was, of course they blamed it on fed ex, saying that "they picked up the item." Fedex disputed that and said the label was created but the item was never picked up. After speaking with A supervisor named Rico, who told me that he'd ship out another one, I agreed to pay the overnight shipping cost of 75 dollars which he decided to charge me 40$ on and not the full price. Needless to say the item they sent was not onmy the wrong size but a bright red, clearly nowhere near blush pink I ordered. I immediately called to return the item and I must say, this place has terrible customer service. I've been hung up on multiple times, cut short, given wrong information and even yelled at. The price of my jacket was 165 plus 10 for shipping for a grand total of 175. I paid 40$ for the new item to be overnighted and was charged 20 dollars to send the wrong item back. Not to mention they charged me 15 dollars restocking fee for an item I never even took out of the plastic. 175-40-20-15= (Loss). I had to purchase an immediate tux from a local place and wear the same tux that my groomsmen wore. Never ever will I do business with this place again in my life and I hope you all never do either.

Tyrese Has Earned 15 Votes

Tyrese W.'s review of Men's USA earned 15 Very Helpful votes

Tyrese hasn’t received any thanks yous.

Tyrese doesn’t have any fans yet.

Tyrese isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user charlest1632
3/28/24

Great service

Thumbnail of user eddier663
3/28/24

Great prices, super fast shipping (and FREE) and easy checkout!